- Standard shipping on orders are shipped through First Class via USPS
- Orders shipped to AK or HI will be sent using USPS Priority Mail
- Processing times for most orders are approximately 3-5 business days from the date the order is placed. During sales, this processing time may be pushed to 7-9 business days. Some items require 2-4 weeks for delivery. Those items are noted in the description.
- Orders placed after 1 PM EST on Friday or on Saturday, Sunday, or a Holiday, will ship the following business day.
- Orders are never processed or shipped on Saturdays, Sundays, or holidays as we are out of the office. All of these times are regular business hours, Monday-Friday 8 AM EST – 5:00 PM EST, excluding holidays.
- Standard Shipping is $6 flat rate for domestic orders under $75 and FREE for domestic orders over $75 (excluding Hawaii, Alaska and APO)
- Upon shipping, delivery time is approximately 3-5 business days
- Every order includes USPS tracking
Local pickup orders are not available at this time. We apologize for the inconvenience.
LOST OR STOLEN PACKAGES
Eleven One Boutique is not responsible for any lost or stolen packages. If your package is lost or stolen, you must contact your local USPS to open an investigation and/or file a claim.
We are not responsible for delays in shipping, lost or damaged items or products marked “delivered” by USPS. If a package is lost or stolen, we are not responsible for refunding or replacing merchandise.
If you have any questions about these policies, please email firstname.lastname@example.org
At this time, returns, refunds or exchanges are not accepted for any reason.